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Man Says Taco Bell Error Cost Him $400

POSTED: 8:25 am PDT March 20, 2009
UPDATED: 8:37 am PDT March 20, 2009

A family's plans for a $15 dinner at Taco Bell turned into a meal costing hundreds of dollars because the restaurant overcharged them, a Vancouver man said Thursday.

Alan Merrill used his debit card to buy dinner at Taco Bell last week. The receipt for the meal showed the correct amount and Merrill never realized he was overcharged until he tried to make a withdrawal the following day. It was then Merrill realized that Taco Bell had charged $150 instead of $15.

"We had it all budgeted out," Merrill said. "We know exactly how much we spend. That knocked us in the hole."

Because he was overcharged, Merrill started receiving overdraft fees for each item he purchased after the Taco Bell meal. Soon, $400 worth of overdraft fees began to pile up.

"A $5 coffee was like $40 with the fee," Merrill said. "So every little thing we bought, it knocked us back $37 even further."

Merrill said there were 11 overdraft fees, each worth $37.

Taco Bell refunded the $150 that was charged for the food, but Merrill wants the restaurant to pay the $407 he racked up in overdraft fees.

"Normally, we hand them our card and trust them to swipe the right amount," Merrill said. "And it doesn't always happen that way."

"It's really hard to deal with at the first of the month -- rent and all the bills we accrue," Merrill said. "It's difficult."

Taco Bell intends to examine the case Monday and determine if it will pay all of the overdraft fees.

Man Says Taco Bell Error Cost Him $400

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