Crash damages TriMet TransitTracker - KPTV - FOX 12

Crash damages TriMet TransitTracker

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The TransitTracker system, which feeds train-tracking information to MAX riders, was damaged last Thursday when a car crashed into equipment that keeps the system operational.

Repair crews had hoped to replace the communication equipment in a few days, but they found the existing version of the equipment is no longer available and a brand-new version must be installed.

Because of this, it will likely take two to three weeks to put the new equipment in and integrate the software into the TransitTracker system. Since the crash, TransitTracker for MAX trains system-wide can only show scheduled arrival times. The crash itself did not involve TriMet.  

The incident happened at the RoseQuarter Transit Center, a location that is key to the TransitTracker information gathering process. All MAX lines pass through the station. The device not only generates information for all the lines, but also for a large geographic area.

TransitTracker is a tool that gives riders a prediction of when the next train or bus may arrive.  For MAX, a device in the rails sends information to the TransitTracker system when train passes over it, so the system generates a prediction on when the train should reach specific stops. When there is a problem generating that information, the system posts scheduled arrival times rather than estimated arrival times.

Despite the damage to the equipment at the Rose Quarter Transit Center and the impact to TransitTracker information, MAX travel is not impacted. Trains are able to safely move through the area and communications between trains and controllers is not affected.

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