SFO crash creates delays, cancellations at PDX - KPTV - FOX 12

SFO crash creates delays, cancellations at PDX

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Hundreds of passengers became stranded at Portland International Airport as at least two flights were redirected there from San Francisco International Airport.

United Airlines ticket agents worked to get hotel vouchers for travelers aboard a Boeing 747 from Frankfurt, Germany, that was delayed until Sunday morning. They had already issued so many vouchers at that point passengers had to wait for the computer system to reboot.

The San Francisco International Airport is one of United's biggest hubs. The airport was shutdown immediately after Saturday's crash and then eventually reopened two out of four runways.

The shutdown had a domino effect on passengers up and down the West Coast.

"They just told us that the runway was closed in San Francisco and we were going to be delayed," said Sandra Baker, who was on the tarmac in Long Beach, CA, when she learned she'd be redirected to PDX.

As many as 18 flights here were either diverted or canceled Saturday.

So many people flooded the website FlySFO.com, it was unavailable for most of the day. However, passengers told FOX 12 agents worked efficiently to get them back on board.

"The woman we worked with was very pleasant, and everyone was very calm," said Linda Carter, who was rebooked on a later flight home to San Francisco.

The Port of Portland is urging passengers to check with their airlines before heading to the airport for flights.

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