Charter Communications says internet outage fixed - KPTV - FOX 12

Charter Communications says internet outage fixed

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Charter Communications is still investigating the cause of an internet outage this weekend that affected its customers across the country, including in Western Massachusetts.

Heidi Vandenbrouck, the company's senior communications manager for New England, told CBS 3 that service has been restored.

She said Charter's technical teams are monitoring the network closely and continue to investigate the cause of the issue.

CBS 3 had viewers reporting issues across the area, including Chicopee, Ludlow and Wilbraham.

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