Only half of reverse 911 calls for train trestle fire went throu - KPTV - FOX 12

Only half of reverse 911 calls for train trestle fire went through in Sherwood

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The train trestle fire in Sherwood is still smoking more than 24 hours after it first caught on fire on Monday.

Officials said they tried to warn neighbors to close their windows and avoid the toxic smoke, but only half of the calls went through.

In a lot of emergency situations, officials will use reverse 911 calls to alert as many people in the area as possible. But these days, that's getting harder and harder.

When it became clear that this train trestle fire was serious and would likely be burning through the night, dispatchers sent out a reverse 911 call to almost 7,000 homes, warning people to avoid the toxic smoke by closing windows and staying indoors.

Fire officials told FOX 12 that only half of those calls went through because so many people have gotten rid of their land lines.

Reese Jensen and his mother both live in Sherwood. His mother got the call and he didn't because he only has a cell phone.

Officials want to spread the word that you can get those calls on your cell.

"If I had the option of registering my cell phone to receive emergency messages, I would totally do that. I'm just unaware of it actually," said Jensen.

To register your cell phone number and your email address, please visit

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