Creator of 'Coolest Cooler' getting uncool reviews from backers - KPTV - FOX 12

Creator of 'Coolest Cooler' getting uncool reviews from backers

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The Portland man who invented the Coolest Cooler and got $13 million on Kickstarter is under fire as thousands of people who helped his company are still waiting to get their product.

Fox 12 first interviewed founder and CEO Ryan Grepper in 2014, when the campaign for his product broke records for getting the most funding ever on Kickstarter.

Grepper expressed his gratitude to all the backers, saying the Coolest Cooler, which has a blender, Bluetooth speakers and many other bells and whistles, wouldn’t exist without them.

Depending on the amount of their donation, many Kickstarter backers were promised they’d get the first coolers off the assembly line back in February.

But the arrival date has been pushed back a few times, and now backers are being told they won’t get their coolers until April of 2016.

One of the benefactors, a man from Philadelphia who only wants to be known as Mark, said Grepper has been emailing backers, citing problems with manufacturing overseas, factory workers going on strike, high shipping costs and more.

However, Mark and other backers are angry that Grepper is selling the coolers on to new customers at full price, $499, before fulfilling his obligations to the people who got the business off the ground.

“The consensus from us is that we’re frustrated,” Mark said over the phone. “You know, we invested money, it’s gone and we haven’t seen a product yet. Now, when it comes, is it going to be good?  Is it not going to be good?  We don’t know.”

FOX 12 requested an interview with Grepper at the company headquarters in Portland, but he declined.

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