Gresham transgender woman sues U-Haul over discrimination allega - KPTV - FOX 12

Gresham transgender woman sues U-Haul over discrimination allegations

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Annah Smith has filed a lawsuit against U-Haul alleging transgender discrimination. Annah Smith has filed a lawsuit against U-Haul alleging transgender discrimination.

A Gresham woman believes she was denied service at a local U-Haul store because she is transgender. Now, she is suing the company for $75,000.
“Pretty much from the moment I walked in the door, just his demeanor, his look, his attitude towards me was completely different than what it was towards other customers," said Annah Smith. 
That’s the vibe Smith said she got right away from a man working at a Gresham U-Haul store one year ago. Smith needed to rent a van to move a couch and her wife made a reservation ahead of time.

But when she showed up, she said it was a different story.
“I said, this is my reservation time, he pulls everything up and then he goes into a discussion about how there’s no vans for me to rent. Everything’s reserved," she said. 
Smith said the employee told her she needed a different size van and then referred her to another U-Haul location in Troutdale. Smith stepped outside to call her wife and said she saw three vans parked in the lot.

So, she said she went back inside. 
“He immediately looks at me and says, ‘can I still help you?’ And it’s like ‘yes, is that specific van outside for our reservation?’ And he looks directly at me and says ‘yes, but I’ve already transferred you.’ So at that moment, I knew something was definitely wrong," Smith said. 
Smith feels she was refused service just because she’s transgender.
“Whether you’re trans, or not – whether you’re a human being – this shouldn’t happen,” said Smith. “You shouldn’t be discriminated against.”
Smith tried to get help from the Bureau of Labor and Industries, but she said that didn’t pan out. So now she’s going the legal route.

Smith said she wants to send a message on behalf of other trans people that this is not OK.
“I’ve gone through BOLI, they dismissed it. They gave me the right to sue and so that’s what I’m doing and pursuing because like I said, I don’t want this to happen to anybody," she said. 
FOX 12 contacted U-Haul’s corporate office and requested an interview or written statement about Smith’s lawsuit, but so far, we have not received a response.

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