Vancouver family scammed out of Justin Bieber tickets: "My daugh - KPTV - FOX 12

Vancouver family scammed out of Justin Bieber tickets: "My daughter was devastated"

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Suspect wanted for selling counterfeit tickets to Justin Bieber's concert in Portland. (Photo: Vancouver PD) Suspect wanted for selling counterfeit tickets to Justin Bieber's concert in Portland. (Photo: Vancouver PD)
Counterfeit tickets sold for Justin Bieber's concert in Portland. (Photo: Vancouver PD) Counterfeit tickets sold for Justin Bieber's concert in Portland. (Photo: Vancouver PD)
VANCOUVER, WA (KPTV) -

Vancouver Police are looking for a man who sold fake tickets to several families for Justin Bieber’s concert in Portland last Sunday, costing them hundreds of dollars apiece.

16-year-old Elizabeth Santacruz has been a “Belieber” ever since she was a little girl.

So when she learned her favorite artist was coming to the Moda Center in Portland, she knew she had to go.  She saved up $400 of her own money working at a daycare to afford tickets.

“I think he always hit my heart with his songs and his lyrics,” she said of Justin Bieber.

But her family learned tickets to the show were sold out, so they turned to Craigslist and found a seller who called himself Jason.  He told them he bought tickets for his grandchildren, but they couldn’t go. 

They met him at the Vancouver Mall to buy his tickets, and Elizabeth recorded video of the transaction from inside the car.

“He showed us the tickets, which seemed very legit, he showed us the receipt, there was an order number and everything,” Elizabeth’s mother, Angela Santacruz, told Fox 12.  “He seemed really nice, he shook our hands, I told him, ‘We don’t want to be scammed, this is my daughter’s money,’ and he said, ‘No, I would never do that.’”

But Angela said after the exchange was over, she had a funny feeling and called Ticketmaster.  They couldn’t verify the ticket number.

Workers in the box office at the Moda Center confirmed what she dreaded: she’d been scammed.

“They went ahead and told us the tickets were invalid,” she recalled.  “My daughter was devastated, crying in line.”

It turns out, they’re not alone.

Vancouver Police say the scammer sold bogus tickets to at least three families.  Portland Police say they received a report from another person who was scammed, and lost $300 in the process.

Angela Santacruz went back to Craigslist, posting a warning for other families about the scam.

“Immediately, within 10 minutes, I had about 7 emails saying he did scam them, too,” she said.  “He’s running around with our money.  It’s not fair.”

While her daughter won’t stop “Beliebing,” they say they have learned a hard lesson about buying tickets from Craigslist.  Police say always buy tickets from reputable sites like Ticketmaster or Stubhub. 

If you recognize the scammer in Elizabeth’s video, email Vancouver Police Service Technician Kathy Parrish at kathy.parrish@cityofvancouver.us.

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