Frontier outage affects 911 callers in Cowlitz Co., N. Clark Co - KPTV - FOX 12

Frontier outage affects 911 callers in Cowlitz Co., N. Clark Co

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CLARK COUNTY, WA (KPTV) -

A landline outage is affecting Frontier customers in Cowlitz County and Northern Clark County.

The outage is due to a fiber cut the happened around 4:30 p.m. about 5 miles south of Woodland in an area where there is heavy construction.

Clark Regional Emergency Services Agency (CRESA) has staffed a fire station in the affected area and is able to reroute any 911 calls. CRESA said if you need to reach 911, use a mobile device.

Frontier said High Speed Internet services are not affected.

CRESA said it is expected to take 9 hours to fix the issue.

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