Uber etiquette tips from the Gracious Girl - KPTV - FOX 12


Uber etiquette tips from the Gracious Girl

Uber is a super great and easy way to get around when traveling around Portland this summer! Here are a few gracious suggestions to making sure you and your driver have the best mutually respectful ride possible. After all, being respectful is always the most gracious way.

Ride Ready

From the moment you decide to request a ride be ready. If your Uber driver is 3 minutes out don’t start staying your goodbyes with 10 seconds to spare. 

When the car arrives, put your phone down and acknowledge your driver. While drivers are very talented people, they are not telepathic. I know, it’s weird like that. You have more information on them (picture, vehicle type and license plate) than they have on you. They will appreciate you letting them know that you are the one they are picking up.

If you are being picked up at a residence after dark make sure the house numbers are visible. So make sure you turn on the porch light! 

GPS Snafu?

While GPS is so helpful, it isn’t always accurate. Make sure that when you set your pickup location that it lands on your current location and not an abandoned parking lot half a mile from you. Take a little time to confirm and if you can’t pinpoint your exact location call or text your driver. 

If you are new to the service, just let your driver know. Uber drivers are there to ensure you have the best experience possible and are happy to give you a few tips along the way.

Running late?

You can share your arrival time with friends or co-workers to let them know you’re on your way. Once you’ve requested a ride, tap the Share my ETA button at the top of your screen. 

Small Talk?

There is no need to feel pressure to become your driver’s best friend, but Uber drivers are some of the most diverse, smart, creative people you will ever meet, so don’t be shy and strike up a conversation with your next driver. Just remember it’s never gracious to get too personal.

Drinking and Riding?

As a rider you have to stay compliant with the law, so illegal substances and, unless explicitly allowed by law, open containers of alcohol or smoking marijuana are not allowed in drivers’ vehicles. So don’t even try to sneak it. That’s not only rude, it’s illegal and a serious violation of Uber’s policy.  

Leave Something Behind?

No worries! Go to the settings tab in your app and select Trip History. You will be able to see the information of your driver to get in touch or hit Need Help to instantly submit a support ticket about that trip in particular.  

If you haven’t used Uber Portland, visit Uber.com/gooddayOR and use the promo code GOODDAYOR for $20 off your first ride!

Copyright © 2016 Mindy Lockard Gracious Living


Mindy Lockard is a nationally recognized etiquette expert and the founder of Mindy Lockard Gracious Living.

You can see more tips and advice from Mindy on #TheGraciousGirlsGuide on More Good Day Oregon and at MindyLockard.com.


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