Comcast phone customers experience 911 service outage - KPTV - FOX 12

Comcast phone customers experience 911 service outage

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PORTLAND, OR (KPTV) -

Some people in western Washington and the Spokane area, as well as the Portland metro, can't call 911 due to a Comcast service outage.

Washington state’s emergency management division tweeted out a list of places that might be impacted by this outage.

Only VoIP phone customers are affected by the outage, not internet or TV customers.

According to Comcast support, the VoIP service was restored as of 6 p.m. There is no word yet on when 911 service will be restored.

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