Oregon DOJ: Double-check your eclipse hotel reservations - KPTV - FOX 12

Total Solar Eclipse

Oregon DOJ: Double-check your eclipse hotel reservations

Posted: Updated:
Photo: OMSI Photo: OMSI
SALEM, OR (KPTV) -

The Oregon Department of Justice is advising visitors who booked a hotel room for the solar eclipse to double check those reservations.

As many as a million people are expected to visit Oregon for the first solar eclipse in the United States in 38 years.

According to the DOJ, 12 hotels in the eclipse's path have either canceled reservations or increased their rates after the rooms were booked, which is not legal under Oregon’s consumer protection laws.

The DOJ is ordering the hotels to either keep the room booked at the original price or pay the customers $500.

So far, seven of the hotels have agreed to provide the originally booked room for the original price.

"Travelers need to be able to trust that hotels will keep their reservation and honor the original price," Attorney General Ellen Rosenblum said. "While most hotels play by the rules, we are concerned that some could try to make money off of this unique event, and increase the price of the hotel room without telling the customer. We want to make sure travelers know that hotels must honor their advertised prices, regardless of whether the prices are advertised directly by the hotel, or with a third party."

Anyone with an issue like this can contact the Oregon Department of Justice on the consumer hotline at 877-877-9392 or go online at Justice.Oregon.gov/Complaints.

Copyright 2017 KPTV-KPDX Broadcasting Corporation. All rights reserved.

Powered by Frankly
FOX 12
Powered by WorldNow CNN
All content © 2017, KPTV-KPDX Broadcasting Corporation, Portland, OR . All Rights Reserved.
For more information on this site, please read our Privacy Policy, and Terms of Service, and Ad Choices.